EVON LEW 

EVON is a service enthusiast and practitioner with 20 years of experience in managing frontline teams that drive service excellence, in telecommunication, logistics, education and technology industries. During her career span in the private sector, she specialized in service design, driving customer-centric culture and transforming customer processes.

LENA YEO

LENA is a brand strategist and marketing communications specialist with blue-chip MNCs in fast moving consumer goods and banking industries for more than a decade. She has led teams to build strong brand positions in highly competitive product categories in beauty & personal care, and service offerings including credit cards and online investment.